Terms of service

Terms of Service

These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.

Products and Personalisation
Our baby blankets are personalised and made to order. Please ensure that all personalisation details, including spelling of names, are entered correctly when placing your order. Once production has started, we may not be able to make changes or cancellations.

Pricing and Payment
All prices are listed on our website and may change without notice. Payment must be completed before orders are processed.

Order Acceptance
We reserve the right to cancel or refuse any order if there is an issue with payment, product availability, or incorrect product information.

Returns and Refunds
Due to the personalised nature of our products, returns or exchanges are not accepted unless the item arrives damaged, defective, or incorrect. Please see our Refund Policy for full details.

Delivery
Delivery times are estimates and may vary due to production times or courier delays. We are not responsible for delays caused by shipping carriers.

Intellectual Property
All content on this website, including images, product designs, text, and branding, belongs to our store and may not be copied or used without permission.

Changes to Terms
We may update these Terms of Service at any time. Any updates will be posted on this page.

Contact Information
If you have any questions about these Terms of Service, please contact us.